Where we deliver
We currently deliver to addresses in the Republic of Ireland only.
Delivery charges
| Service | Applies to | Cost |
|---|---|---|
| DPD Standard Delivery | Orders up to 5kg (tapes, adhesives, primers, foam, back boxes, filters) | €13.25 |
| DPD Bulky Delivery | Orders from 5kg to 20kg (membrane rolls, liquid membrane tubs) | €21.50 |
| Pallet Delivery | Large orders over 20kg | €100.00 |
The correct rate is calculated automatically at checkout based on the weight of your order. All prices include VAT.
Delivery times
Orders are dispatched from Kingscourt, Co. Cavan. Orders placed before 12 noon on a working day are normally dispatched the same or next working day, and DPD typically delivers within 1–2 working days of dispatch. Pallet deliveries can take a little longer and we will contact you to arrange a suitable day. You will receive a tracking number by email once your order has been shipped.
If an item is temporarily out of stock we will contact you with an expected dispatch date before processing your payment.
Collection
Local customers are welcome to collect from Kingscourt by arrangement. Contact us before ordering and we will organise a collection time.
Returns and cancellations
If you change your mind, you can cancel your order and return the goods within 14 days of receiving them, in line with your rights under Irish and EU consumer law. To be eligible for a refund, items must be unused, in their original packaging and in a resaleable condition. Membranes must be unopened and tapes must have the original seal intact.
To arrange a return, contact us with your order number. Return postage is the customer's responsibility unless the item is faulty or we sent the wrong product. Refunds are issued to the original payment method within 14 days of the goods being received back.
Damaged or faulty goods
Please check your delivery on arrival. If anything is damaged, missing or faulty, contact us within 48 hours with a photo of the issue and we will arrange a replacement or refund at no cost to you.
Contact
Email sales@temperedair.ie or call 087 769 2157.