Refund policy

Refund policy

Returns and cancellations

If you change your mind, you can cancel your order and return the goods within 14 days of receiving them, in line with your rights under Irish and EU consumer law. To be eligible for a refund, items must be unused, in their original packaging and in a resaleable condition. Membranes must be unopened and tapes must have the original seal intact.

To arrange a return, email sales@temperedair.ie with your order number. Return postage is the customer's responsibility unless the item is faulty or we sent the wrong product. Refunds are issued to the original payment method within 14 days of the goods being received back.

Damaged or faulty goods

Please check your delivery on arrival. If anything is damaged, missing or faulty, contact us within 48 hours with a photo of the issue and we will arrange a replacement or refund at no cost to you.

Contact

Tempered Air, Church Street, Kingscourt, Co. Cavan, A82 K6F2. Email sales@temperedair.ie or call 087 769 2157.