Terms of service

Terms of service

About us

This online shop is operated by Tempered Air, Church Street, Kingscourt, Co. Cavan, A82 K6F2, Ireland. Email sales@temperedair.ie, phone 087 769 2157.

Orders and contract

By placing an order you are making an offer to buy the products listed in your order. We will send an order confirmation email; the contract is formed when we dispatch the goods. We may decline or cancel an order, for example where a product is unavailable or a pricing error has occurred, and will refund any payment taken.

Prices and payment

All prices are in euro and include VAT at the applicable Irish rate. Delivery charges are shown at checkout before you pay. Payment is taken in full at the time of ordering through the secure payment methods offered at checkout.

Delivery

We deliver to the Republic of Ireland only. Delivery times are estimates and are not guaranteed. Risk in the goods passes to you on delivery. See our Shipping Policy for charges and timescales.

Cancellation, returns and refunds

Consumers have the right to cancel an order within 14 days of receiving the goods under the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013. Full details are set out in our Refund Policy. Nothing in these terms affects your statutory rights.

Product information

Product descriptions and technical data are provided in good faith from manufacturer information. It is the customer's responsibility to confirm that a product is suitable for their intended application. Installation advice we provide is general guidance and does not replace a site-specific specification.

Liability

We do not exclude or limit liability where it would be unlawful to do so, including for death or personal injury caused by negligence or for defective products under the Liability for Defective Products Act 1991. Otherwise, our liability for any claim arising from an order is limited to the price paid for the products in that order.

Governing law

These terms are governed by the laws of Ireland and the Irish courts have jurisdiction over any dispute. EU consumers may also use the European Commission's Online Dispute Resolution platform.